About us
We focus on customer loyalty within the Financial Services Industry. We are passionate about customers and committed to the development of innovative solutions and strategies for our customers.
We help to bridge the gap between a Financial Services organisation and its customers as well as finding ways to help them deliver compelling propositions for new customers.
Our experience allows us to ask the right questions to the right people, arriving at critical insights early on in a consulting process. This invariably means we are quick to identify winning strategies that form the hypotheses that we will seek to model, validate, pilot and implement.
What do our customers say?
American Express
“Loyalty Consulting UK have been our strategic partners in designing and defining the Global Smart Solutions loyalty strategy for smart card implementations. Their input fundamentally shaped our approach to customer loyalty for American Express GNS partners within EMEA.”
Allen Gilstrap, Global Smart Solutions, American Express EMEA
Alpha Bank
“Today we have the leading credit card loyalty programme in Greece – we could not have achieved this without the strategic direction of Loyalty Consulting UK. They remain integral to the evolution of loyalty within the Alpha Bank Group payments business.”
Leo Kassoumis, Cards Division, Alpha Bank